MOHRE App for Employees: Useful Features 2026
MOHRE app 2026 lets expats view contracts, raise complaints, and track salary payments directly on their phones without visiting an office.
Download and Account Setup
Download the MOHRE app from the official Apple App Store or Google Play Store. Open the app, select your preferred language, and sign in with your Emirates ID number and mobile number registered with ICP. The app sends an OTP to verify your identity within seconds.
View Your Labour Contract
Once logged in, tap Work Permit under the Services tab. The full contract appears with job title, salary breakdown, working hours, and notice period. Any amendment made by your employer shows instantly with the new effective date.
Salary and Payment Tracking
The Wages Protection System section lists every salary transfer credited to your UAE bank account. Amounts appear in AED with the exact transfer date. If a payment is missing or delayed, the app flags it in red and lets you generate a report for MOHRE officers.
File and Track Complaints
Under the Complaints menu you can report unpaid wages, contract violations, or unsafe working conditions. Attach photos or documents directly from your phone. MOHRE assigns a case number within 24 hours and sends status updates via push notification until the matter is resolved.
Renewals and End-of-Service Benefits
Sixty days before your work permit expires, the app sends a reminder and shows the renewal fee of 300 AED plus any medical-test charges. When you resign, the End of Service calculator displays the exact gratuity amount owed based on your final basic salary and years of service.
Emergency Contact and Helpline
A 24-hour helpline number is listed under Support. For urgent issues outside office hours, employees can request a callback in Arabic or English. All calls are logged in the app for follow-up reference.
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Frequently asked questions
Is the MOHRE app free to download?▾
Yes, the app is free on both iOS and Android stores with no in-app purchases required for core services.
Can I change my employer through the app?▾
You can start a job offer transfer request inside the app, but both current and new employers must approve it before MOHRE processes the change.
How long does a complaint take to resolve?▾
Most salary complaints receive a first response within three working days; complex cases may need up to 30 days for full settlement.
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