How to Apply for Sick Leave Certificate in Dubai 2026
Step-by-step guide for expats to get a valid sick leave certificate in Dubai through DHA, MOHRE and your employer.
Quick answer
To get a sick leave certificate in Dubai, visit a DHA-licensed clinic or hospital on the same day you feel unwell. The doctor issues an electronic medical report that is automatically sent to MOHRE and your employer. No extra paperwork is required if you have valid medical insurance and your Emirates ID.
Why a sick leave certificate matters in Dubai
Under UAE Labour Law, employees are entitled to paid sick leave only when supported by an approved medical certificate. Without it, absences can be treated as unpaid leave or counted against your annual leave balance. The certificate also protects you from disputes with your employer and ensures your salary is processed correctly through the Wage Protection System.
Who can issue a valid certificate
Only DHA-licensed physicians or government hospitals can issue certificates accepted by MOHRE. Popular options include:
- Government hospitals: Dubai Hospital, Latifa Hospital, Rashid Hospital
- Private DHA-approved clinics: Mediclinic, Aster, NMC, Medcare, Saudi German
- Telehealth platforms: DHA-approved apps such as Altibbi or MyHealth
Certificates from non-DHA facilities or overseas doctors are not accepted.
Step-by-step: how to apply for sick leave certificate in Dubai
Step 1: Book an appointment the same day
Call or use the clinic app to secure a same-day slot. Walk-ins are accepted at most DHA primary health centres but expect longer waits. Have your Emirates ID, insurance card and visa copy ready.
Step 2: Consult the doctor
Describe your symptoms clearly. The physician will decide whether you need one, two or three days off. Certificates longer than three days usually require a specialist review.
Step 3: Receive the electronic certificate
The doctor uploads the report to the DHA system. You receive an SMS with a reference number. The same report is shared instantly with MOHRE and your employer’s HR portal.
Step 4: Notify your employer
Forward the SMS or printed copy to your HR department on the same day. Most companies require notification before 10 a.m. Check your employment contract for exact timing.
Step 5: Keep records
Save the SMS and email confirmation. If you need to extend leave, return to the same facility; a new certificate will be linked to the first one in the system.
Common mistakes expats make
- Visiting a non-DHA clinic and assuming the certificate is valid
- Waiting until the next day to see a doctor, resulting in one unpaid day
- Forgetting to inform HR on time, which can trigger absence warnings
- Using an overseas telehealth service not recognised by DHA
Costs and insurance coverage 2026
Consultation fees at DHA primary centres start from AED 100 for non-urgent visits. Private clinics range from AED 250 to AED 600. Most Dubai health insurance plans cover 80–100 % of the consultation when you use network providers. Confirm the exact copay with your insurer before booking.
How many days can you claim
UAE Labour Law allows up to 15 days of paid sick leave per year after the first three months of employment. The first 15 days are fully paid, the next 15 days are half-paid, and any further absence is unpaid. Your company may have stricter internal policies, so always verify with HR.
Tips for smooth approval
- Register with a DHA clinic near your workplace for faster appointments
- Keep your Emirates ID and insurance details updated in the DHA app
- If you test positive for contagious illnesses (flu, COVID-19), request a home isolation certificate to avoid spreading germs at work
- For chronic conditions, ask your doctor for a long-term medical report that covers multiple short absences
What to do if your employer disputes the certificate
Contact MOHRE through the MOHRE app or call 600 525 555. Provide the certificate reference number. MOHRE can verify authenticity within 24 hours and will mediate with your employer if needed. Keep copies of all correspondence.
Key takeaway
Getting a sick leave certificate in Dubai is straightforward when you use a DHA-licensed provider and notify your employer the same day. The electronic system removes paperwork, but the responsibility still lies with you to follow the correct steps and keep records. Plan ahead, know your rights under UAE Labour Law, and you’ll avoid unnecessary salary deductions or workplace issues.
Frequently asked questions
Can I get a sick leave certificate from a pharmacy clinic?▾
Only DHA-licensed medical centres or hospitals can issue certificates; most pharmacies lack the required licensing.
How long does the DHA certificate remain valid?▾
Each certificate lists exact start and end dates; once expired you must obtain a new one for additional leave.
Is telehealth sick leave accepted by employers?▾
Yes, if the platform is DHA-approved and the doctor is licensed in Dubai; always confirm with your HR policy first.
What if I lose the SMS with my certificate reference?▾
Log into the DHA app or visit the same clinic; staff can re-issue a printed copy using your Emirates ID.
Do I need a medical report for one-day absence?▾
Most companies accept self-declared sick days up to two per year; beyond that, a DHA certificate is mandatory.
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