How to Apply for FEWA Connection in Ajman 2026

Quick answer

Apply for a FEWA connection in Ajman online via the FEWA portal or the Ajman Electricity and Water Authority app. You need your Ejari tenancy contract, Emirates ID, passport copy, and a security deposit of roughly AED 1,000–2,000 depending on unit size. Most applications are approved within 3–5 working days.

Why you need a FEWA connection in Ajman

Ajman does not fall under DEWA like Dubai or ADDC like Abu Dhabi. The emirate uses its own utility provider, the Federal Electricity and Water Authority (FEWA), now rebranded as Etihad Water and Electricity. Without a registered account, you cannot activate power or water when you move in.

Who needs to apply

Anyone renting or buying a property in Ajman must open a new FEWA account or transfer an existing one. This includes villas, apartments, offices and retail units. Landlords rarely keep accounts active between tenants, so new residents almost always start the process themselves.

Documents you need in 2026

• Valid Emirates ID (front and back)
• Passport copy with valid visa page
• Tenancy contract stamped by Ejari (minimum 12 months)
• Property title deed if you are the owner
• Security deposit (cash or card)
• Site plan or unit number from the building

Step-by-step: how to apply for a FEWA connection in Ajman

1. Download the FEWA app or visit the portal

Go to fewa.gov.ae or download “EtihadWE” from the App Store or Google Play. Create an account with your Emirates ID email address.

2. Start a new connection request

Choose “New Connection” → “Residential” or “Commercial” → “Ajman”. Enter the exact building name, street and unit number shown on your Ejari contract.

3. Upload documents

Scan and upload clear PDFs or JPGs of your Emirates ID, passport and Ejari tenancy contract. The system auto-checks expiry dates, so renew anything that expires within 30 days first.

4. Pay the security deposit

The portal shows the exact amount based on unit size. Studios usually require AED 1,000; 2–3 bedroom units AED 1,500–2,000. Pay by card or choose “Pay at authorised centre” if you prefer cash.

5. Schedule activation

Select a preferred activation date. Technicians usually visit within 48 hours to install the meter or activate the existing one. You will receive an SMS with the reference number and arrival window.

6. Receive your account number

Once the meter is energised you get a 10-digit FEWA account number by SMS and email. Save it—you will need it for all future payments and refunds.

Common mistakes expats make

• Using an old tenancy contract that has not been Ejari-stamped for the current year.
• Forgetting to cancel the previous tenant’s account, leading to doubled bills.
• Paying the wrong deposit amount for commercial units (higher slabs apply).
• Not updating the mobile number linked to the account after changing SIMs.

FEWA connection fees and deposits in Ajman

Residential security deposits range from AED 1,000 to AED 2,000. Commercial units start at AED 5,000. There is also a one-time connection fee of approximately AED 100–300; verify the current fee with EtihadWE before paying. Meter installation, if required, costs AED 500–800 depending on the load.

How long does approval take?

Complete online applications are usually approved the same day. Physical meter installation or activation takes 1–5 working days. Peak summer months (June–September) can stretch to 7 days because of high demand.

Paying your FEWA bills

After activation you can pay via the app, online banking, or at FEWA kiosks in Ajman City Centre and Al Jurf. Auto-debit from your UAE bank account is also available. Bills are issued monthly; late payments incur a 5 % surcharge after 30 days.

Transferring or cancelling a connection

When you move out, submit a “Final Bill” request in the app at least 7 days before your tenancy ends. Provide the new tenant’s details or your forwarding address so the security deposit can be refunded to your UAE bank account within 30 days.

Tips for a smooth FEWA application

• Book the connection two weeks before your move-in date.
• Keep digital copies of all documents on your phone for quick re-upload if requested.
• If you are renting a commercial space, confirm the exact load (kW) with the landlord; higher loads mean higher deposits.
• Use the same mobile number across ICP, Ejari and FEWA accounts to avoid verification delays.

Key takeaway

Getting a FEWA connection in Ajman is straightforward once you have an Ejari tenancy contract and Emirates ID. Apply online, pay the deposit, and schedule activation at least a few days before you move in. Keep your account number safe and set up auto-pay to avoid late fees. Follow the steps above and you will have power and water on the day you receive your keys.