Do 999, 998 and 997 work without a SIM card?

Yes, these numbers connect from any phone with network coverage, even without credit or a SIM.

Is there one number for all emergencies?

No. Use 999 for police, 998 for ambulance, and 997 for fire. Operators can transfer your call if needed.

Can I text emergency services in the UAE?

Voice calls are fastest. The Dubai Police app lets you send a silent alert with your GPS location if speaking is unsafe.

UAE Emergency Numbers: Police, Ambulance, Fire 2026

Key Emergency Numbers You Must Know

Memorise the three main numbers that work across all emirates. Dial 999 for police, 998 for ambulance, and 997 for fire and rescue. These calls connect instantly from any mobile or landline without needing a SIM or credit.

What Each Service Covers

Police (999) handles crime, traffic accidents, and public safety. Ambulance (998) sends paramedics for medical emergencies and can transport patients to the nearest hospital. Fire (997) responds to fires, gas leaks, and rescues from heights or water. All three services can also redirect your call if you reach the wrong department.

Additional Helplines for Expats

800 2626, Dubai Police non-emergency line for reporting theft or lost items
800 111, MOHRE helpline for labour disputes or contract issues
800 11115, ICP support for visa and residency questions
800 111, DEWA for sudden power or water outages that affect safety

These numbers are free and answered in English and Arabic 24 hours a day.

How to Call from Different Networks

Etisalat, du, and Virgin Mobile all route 999, 998, and 997 without extra charges. If your phone shows no signal, dial 112 instead; it automatically connects to the nearest emergency centre. Tourists can also use the Dubai Police or Abu Dhabi Police apps to send location-tagged alerts without speaking.

Steps to Take While Waiting for Help

Stay on the line and give your exact location, building name, and any visible landmarks. If you are with an injured person, follow the operator's instructions for CPR or bleeding control. Keep your passport or Emirates ID ready, as responders often ask for it on arrival. Never hang up until the operator confirms the team has reached you.

Practice and Preparation Tips

Add the three main numbers to your phone's favourites and teach them to family members. Save the ICP and MOHRE numbers too so you can switch from emergency to administrative help without searching later. Keep a printed card with these numbers in your wallet or car in case your phone battery dies.

Ask Tovi for more

Tovi knows current 2026 UAE rules, fees, and processes. Ask anything. Ask Tovi free →

Got more UAE questions?

Tovi knows current 2026 UAE rules, fees, and processes. Ask anything — visas, banking, housing, schools. Ask Tovi free →