Dubai Mental Health Hotline 2026: Free Options
Dubai offers free 24/7 mental health hotlines in 2026 with Arabic and English support for expats. Here are the numbers and how to access help quickly.
Free Mental Health Hotlines in Dubai 2026
Expats in Dubai can reach trained counsellors any time through free government-backed hotlines. These services operate 24/7, accept calls in Arabic and English, and require no residency visa or insurance.
24/7 Free Hotline Numbers
- Dubai Mental Health Helpline: 800 4673, operated by the Dubai Health Authority (DHA). Counsellors handle anxiety, depression, crisis support, and referrals.
- Emirates Mental Health Support: 800 111, run by the Ministry of Health and Prevention (MOH). Available nationwide with English and Arabic speakers.
- Community Development Authority (CDA) Helpline: 800 988, offers emotional support and links to low-cost clinics across Dubai.
What to Expect When You Call
Calls are answered by licensed professionals within two minutes. You can remain anonymous. The counsellor will listen, assess urgency, and suggest next steps such as video sessions or in-person appointments at DHA centres. No personal details are stored unless you request follow-up care.
Low-Cost In-Person Options
If you need face-to-face support, DHA operates walk-in mental health clinics at Rashid Hospital and Al Amal Psychiatric Hospital. A first consultation costs AED 100 for non-insured residents. Evening slots run until 8 pm on weekdays. Bring your Emirates ID or passport; appointments are not required for initial assessment.
Support for Specific Groups
- Women: The Dubai Foundation for Women and Children runs a dedicated line on 800 111 (select option 3) for domestic concerns and trauma.
- Youth: Students aged 12-25 can contact the CDA Youth Helpline on 800 700 for stress, exam pressure, or family issues.
- Work-related stress: MOHRE partners with the free hotline 800 111 to support employees experiencing burnout or workplace conflict.
Insurance and Follow-Up Care
Many employer health plans now cover up to 10 therapy sessions under DHA licensing. Check your policy documents or call your insurer before booking paid appointments. If you hold no insurance, the DHA cash rate remains AED 350 per 45-minute session after the initial AED 100 assessment.
Emergency Situations
For immediate safety concerns, call 999 or go to the nearest hospital emergency department. Ambulance staff coordinate directly with on-call psychiatrists at DHA facilities. Keep the three free hotline numbers saved in your phone for non-emergency moments.
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Frequently asked questions
Are the hotlines really free for expats?▾
Yes. 800 4673, 800 111 and 800 988 are free from any UAE network and open to all residents and visitors.
Do I need an Emirates ID to call?▾
No. You can stay anonymous. ID is only required if you later book an in-person DHA appointment.
What languages are supported?▾
All listed hotlines offer Arabic and English. Some also have Hindi, Urdu and Tagalog on request.
Can I get follow-up therapy for free?▾
Initial calls and basic counselling are free. Ongoing therapy at DHA centres starts at AED 100 for the first visit.
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