Is 999 free from any phone in Dubai?

Yes, 999 works from any mobile or landline and the call is free.

What should I do if my passport is lost?

Call your embassy, then report to ICP or Tourist Police on 901.

Can I text emergency services in Dubai?

No, you must call 999 or 901 for a live response.

Dubai Emergency Numbers Every Tourist Must Save

Why every tourist needs these numbers saved

Even a short visit to Dubai can bring unexpected situations. Having the right phone numbers ready saves time when seconds count. The numbers below connect directly to official services and work from any network.

Police, ambulance and fire

Dial 999 for police, ambulance or fire services. The call is free and answered in English. Tell the operator your exact location, including the nearest landmark or building name. If you are on a highway, note the direction and exit number.

Tourist police hotline

The Dubai Tourist Police operate on 901. Use this line for non-emergency issues such as theft reports, disputes with taxi drivers, or lost items in public areas. Officers speak English and can guide you to the nearest police station.

Lost or stolen passport

Contact your embassy first, then visit the nearest ICP service centre to report the loss. Dubai Police also accept reports via the 901 line. Keep a scanned copy of your passport on your phone and a printed copy in your luggage to speed up replacement.

Hotel and ride-hailing safety

Most hotels keep a printed list of emergency contacts at reception. Save the number of your ride-hailing app support team too. If you feel unsafe, ask the driver to stop at the nearest police station or call 999 immediately.

Quick reference list

Police, ambulance, fire: 999
Tourist Police: 901
DEWA faults: 991
RTA traffic incidents: 800 9090

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