Can I switch from Etisalat to du without downtime?

Yes. Book the new line first; both providers coordinate a same-day swap in most Dubai buildings.

Are there extra fees for static IP addresses?

Etisalat charges AED 50 per month; du includes one static IP free on 1 Gbps and higher plans.

Which provider covers new Dubai areas fastest?

Etisalat currently leads in Jumeirah Golf Estates and Dubai Hills with fiber live since early 2026.

Best Home Internet in Dubai 2026: Etisalat vs du Speeds and Pricing

Current Fiber Options in Dubai

Both Etisalat and du offer fiber-to-the-home plans across most Dubai neighborhoods. Etisalat starts at 300 Mbps for AED 299 per month on a 12-month contract, while du lists a 500 Mbps plan at AED 349. Higher tiers reach 1 Gbps and 2 Gbps with prices between AED 499 and AED 799. All packages include unlimited data and a free Wi-Fi 6 router.

Speed Performance in 2026

Independent tests show Etisalat averaging 920 Mbps download on its 1 Gbps plan during peak evening hours. du reaches 870 Mbps on the same tier. Upload speeds sit close to 850 Mbps for Etisalat and 800 Mbps for du. Both networks deliver under-10 ms latency, suitable for video calls and cloud gaming. Actual speeds depend on building wiring and router placement.

Pricing and Contract Details

Etisalat charges AED 100 for installation when paid upfront and offers a 30-day money-back guarantee. du waives installation on 24-month contracts but adds AED 50 monthly if you cancel early. Both providers allow speed upgrades mid-contract without extra fees. Multi-year discounts drop the 1 Gbps price to AED 449 at Etisalat and AED 469 at du when paid annually.

Which Provider Fits Your Household

Heavy 4K streaming and large file uploads: Etisalat 1 Gbps at AED 499.
Budget-conscious families needing 500 Mbps: du plan at AED 349.
Gamers who value lower latency: Etisalat edges out in evening tests.
Short-term expats on one-year visas: du 12-month contract with flexible exit.

Installation and Support Process

Book online or through the provider app. Etisalat installs within three working days in most Dubai areas. du averages four days but offers same-day slots in JLT and Downtown for an AED 150 fee. Both services include an on-site technician visit and a quick speed test before handover. Customer support is available 24/7 in English and Arabic via chat or 101/155 hotlines.

Ask Tovi for more

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Got more UAE questions?

Tovi knows current 2026 UAE rules, fees, and processes. Ask anything — visas, banking, housing, schools. Ask Tovi free →